Refund policy

At Sartocchi, every piece is made-to-measure exclusively for you. Because of this personalized approach, we do not accept returns or exchanges. Each order is crafted to your unique specifications, ensuring a garment tailored to your style and fit preferences.

That said, we stand behind our craftsmanship and are confident you’ll love the fit and feel of your Sartocchi piece. In the rare case that your garment needs a slight adjustment, we offer a complimentary alteration credit of up to $100, which can be used at your local tailor.

To help ensure the best fit from the start, we strongly encourage you to use our Size Guide and the “What’s My Size” tool when placing your order. These tools are designed to guide you toward the most accurate fit based on your measurements and preferences.

Your satisfaction is our priority — and so is delivering the perfect fit, every time.